Jeff Clements

Jeff Clements

Glace Bay, Nova Scotia, Canada
8K followers 500+ connections

About

As a seasoned professional in the BPO industry since 2001, I've had the privilege of…

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Experience

  • IntouchCX Graphic

    IntouchCX

    Nova Scotia, Canada

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    Nova Scotia, Canada

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    Canada

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    Miami, Florida, United States

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    Cape Breton, Nova Scotia, Canada

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    Cape Breton, Nova Scotia, Canada

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Education

Volunteer Experience

  • Chairman of the Board

    Sydney Actionweek

    - 2 years 4 months

    Arts and Culture

    Yearly downtown Sydney will be illuminated with people, events and concerts. Our events cover a wide range of areas including sports, culture, music and community. Of the 70 plus events included in festival the Sydney Habour Front Festival Society will be presenting 15 events. Action week is presented by the non-profit society Sydney Habour Front Festival and is managed by the society board of directors. All members of the board of directors are volunteers.

    This festival is for the…

    Yearly downtown Sydney will be illuminated with people, events and concerts. Our events cover a wide range of areas including sports, culture, music and community. Of the 70 plus events included in festival the Sydney Habour Front Festival Society will be presenting 15 events. Action week is presented by the non-profit society Sydney Habour Front Festival and is managed by the society board of directors. All members of the board of directors are volunteers.

    This festival is for the community and is supported by the community. 85% of the activities presented by the society are free of charge to the public, providing everyone an opportunity for a cost-conscious “staycation”.

  • Member of the Board

    Ring 73

    - Present 2 years

    As a dedicated board member at Ring 73, I have played a pivotal role in advancing the organization's mission and ensuring its success. My responsibilities have included:

    Strategic Planning: Collaborating with fellow board members to develop and execute strategic plans for the boxing ring, aligning with the club's long-term goals.
    Financial Oversight: Contributing to the financial stability and growth of the organization by reviewing budgets, financial reports, and fundraising…

    As a dedicated board member at Ring 73, I have played a pivotal role in advancing the organization's mission and ensuring its success. My responsibilities have included:

    Strategic Planning: Collaborating with fellow board members to develop and execute strategic plans for the boxing ring, aligning with the club's long-term goals.
    Financial Oversight: Contributing to the financial stability and growth of the organization by reviewing budgets, financial reports, and fundraising initiatives.
    Community Engagement: Actively engaging with the local community, promoting events, and establishing partnerships to increase the club's visibility and support.
    Governance and Compliance: Ensuring that the boxing ring operates in accordance with legal and regulatory requirements, as well as bylaws and policies.
    Talent Development: Supporting the growth and development of boxers and coaching staff, facilitating training and mentorship opportunities.
    Event Coordination: Assisting in the planning and execution of boxing matches, tournaments, and related events.
    Fundraising and Sponsorship: Identifying and pursuing fundraising opportunities, including sponsorships and grants to secure resources for the club.
    Advocacy: Advocating for the sport of boxing and the benefits it brings to the community, fostering positive relationships with stakeholders.

  • Member of the Board

    Dominion and Area Recreation Society

Honors & Awards

  • Salesperson of the Year

    Sitel

    Sales person of the Year Award is one of the most prestigious and common recognition awards for top individual performers. The Sales Person of the Year Award is given to the top sales persons for their contributions to the organization's sales results and the commitment to the customer and the organization. 57% close Rate, 13 total wins, 5 new logo

  • Stream’s Provider of Choice Award

    CEO

    Below are the core elements of Stream’s Provider of Choice award:

    Our caring people help to build our clients’ businesses through…

    Our commitment to enduring client relationships by providing superior service that enhances brand loyalty and drives customer lifetime value.

    Our dedication to offering agile and flexible support services based on standardized technology, global best practices, operational efficiencies and outperforming the competition with value added…

    Below are the core elements of Stream’s Provider of Choice award:

    Our caring people help to build our clients’ businesses through…

    Our commitment to enduring client relationships by providing superior service that enhances brand loyalty and drives customer lifetime value.

    Our dedication to offering agile and flexible support services based on standardized technology, global best practices, operational efficiencies and outperforming the competition with value added services.

    Our determination to being proactive and resourceful problem solvers in order to provide a superior experience that delights and promotes a customer-driven culture.

    Criteria:
    Demonstrated concern about our clients through the use of ingenuity to deliver solutions to our clients’ customers that transform customers into fans
    Providing outstanding or exceptional contribution(s) to Stream that drives business process improvement
    Recognized leadership that actively promotes a customer-focused environment that exceeds client expectations and ultimately provides a competitive advantage.

Languages

  • English

    Native or bilingual proficiency

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